Terms of Service
The rules of using Bosun's Mate. Plain English, no fluff.
Last updated · June 2026
1. Who we are
Bosun's Mate is operated by Bell Health Services and Technology ("we", "us") out of Whitehorse, Yukon, Canada. By using the app you agree to these terms.
2. Your account
- You must be 18 or older to create an account.
- You're responsible for keeping your password secure.
- One person per account. Sharing logins isn't allowed.
3. Free trial
New accounts get a 7-day free trial of all features. No credit card required to start. At the end of the trial your account becomes read-only — your data is preserved, but you'll need to subscribe to keep logging new entries.
4. Subscriptions and billing
- Web and Android subscriptions are billed in advance via Stripe.
- iOS subscriptions are billed through your Apple ID via Apple In-App Purchase.
- Monthly and Annual plans auto-renew until you cancel.
- Lifetime plan is a one-time payment with no recurring charge — limited to the first 100 customers.
- You can cancel any time from the Pricing page or the Stripe billing portal. No partial refunds for unused time in the current period.
- 14-day refund: If you're not satisfied within 14 days of your first payment, email captain@bosunsmate.app for a full refund.
4a. Native In-App Subscriptions (iOS and Android)
If you subscribe through the iOS or Android app, the following store-specific terms apply in addition to the rest of this agreement:
- Auto-renewable subscriptions. Bosun's Mate Pro is offered as a 1-month or 1-year auto-renewing subscription. Payment will be charged to your Apple ID (iOS) or Google Play account (Android) at confirmation of purchase.
- Renewal. Your subscription automatically renews for the same period at the then-current price unless auto-renew is turned off at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period.
- Manage / cancel. iOS: Apple ID Account Settings › Subscriptions. Android: Play Store › Profile › Payments & subscriptions › Subscriptions.
- Free trial. Any unused portion of a free trial period (where offered) will be forfeited when you purchase a subscription.
- Refunds. iOS: handled by Apple at reportaproblem.apple.com. Android: handled by Google at play.google.com/store/account/orderhistory.
- By subscribing via iOS you also accept the Apple Standard End User License Agreement (EULA). By subscribing via Android you also accept the Google Play Terms of Service.
5. Acceptable use
You agree not to:
- Reverse-engineer, scrape, or attempt to access another user's data.
- Use the service to store unlawful content.
- Resell, sublicense, or white-label the app without our written agreement.
6. Your data
You own your data. We just store it for you. You can export it any time using the PDF export feature. See our Privacy Policy for full details.
7. Service availability
We aim for 99.5% uptime but don't guarantee uninterrupted service. We do daily backups. If something breaks, we'll fix it as fast as we can.
8. Disclaimer
Bosun's Mate is a record-keeping tool. It is not a substitute for marine survey, professional maintenance advice, or insurance documentation. We're not liable for decisions you make based on data you've logged.
9. Termination
You can delete your account anytime (email us). We can suspend accounts that violate these terms, with a 14-day notice except in cases of fraud or abuse.
10. Changes to these terms
If we make material changes, we'll email you at least 30 days before the new terms take effect.
11. Governing law
These terms are governed by the laws of Yukon, Canada. Any disputes go to the courts of Yukon.
12. Contact
Email captain@bosunsmate.app.